Yes, you may cancel the service at any time. You may text "Stop" to (888) 559- 6400.
You may sign up as many cell phone numbers as you wish for one account.
Access the online portal and click on the "Manage Existing Opt In Notifications" button. Provide your WECC account number and cell phone number. Then you can add or delete cell phone numbers. You can test it by texting "Status" to (888) 559-6400.
Sign up online. If you do not already have an online account, please create one. Once you are logged in, follow the prompts to complete the sign-up process for alerts. You will receive a message explaining that you have opted into the service.
If you replied STOP to a text message, you will no longer get outage alerts. In order to receive text message alerts again, you will need to update your alert settings online.
No. You will receive a text message only if you have reported the power out on your account or an account that you manage. Also, any time that power has been reported by someone else for your account or during large scale outages that affect your account.
When you enter an outage for your account or if an outage has been declared for an account that is tied to your cell phone number.
Woodruff Electric will deliver text message alerts to your cell phone to confirm your outage.